Article sections
Software Downloads
The latest software version for your Logicube product is listed below. We provide frequent software updates to add features and improve performance. ZXi-10G software can be updated directly from ZXi-10G via an internet connection or via a USB drive. Please refer to the ZXi-10G users manual, the software update instructions or the readme.txt on this page or contact Logicube support for instructions.
IMPORTANT NOTES:
Before updating the software, check the “BuildDate” of the software currently installed on your ZXi-10G. To find this information, go to the ZXi-10G STATISTICS screen then go to the ABOUT ZXI-10G tab.
If the “BuildDate” is 2025 or older: You must perform a System Recovery before the software update (From Network or From USB Drive). Download and read the “ZXi-10G SW Update Instructions” for step-by-step instructions.
If the “BuildDate” is 2026 or newer: You may proceed with a software update (From Network or From USB Drive) without performing a System Recovery.
If you need assistance in updating the software on your Logicube product please contact our technical support department at techsupport@logicube.com or 818-700-8488.
Product Documentation
The latest product documentation for your Logicube product is listed below. This includes product manuals, technical or application notes, and other documentation to assist you while using your device. Click on any title to download the document as a PDF. If you need assistance in downloading or any questions regarding these documents please contact our technical support department at techsupport@logicube.com or 818-700-8488.
Product FAQ
Q. How many concurrent tasks can the ZXi-10G run?
A. The ZXi-10G can run up to 5 concurrent tasks.
Q. Do Target drives need to be wiped or formatted using the ZXi-10G?
A. It is not necessary to wipe Target drives before cloning. However, if the user requires wiping Target drives, Logicube recommends using the ZXi-10G to wipe Target drives. The ZXi-10G logs all wipe operations.
Q. Can the ZXi-10G clone Linux partitions?
A. Yes. ZXi-10G can clone Linux partitions using both Mirror mode and Clever Clone mode.
Q. Can the ZXi-10G clone a Hierarchical File System (HFS) or the new Apple File System (APFS)?
A. Yes, ZXi-10G can clone HFS or APFS using Mirror mode.
Q. How does the ZXi-10G handle bad sectors found on the Master drive?
A. ZXi-10G will retry the bad sector 7 times. After the 7th attempt, if the sector still cannot be read, it will skip that sector (by default) and list the sector in the log file.
Q. What operating system does ZXi-10G use?
A. ZXi-10G uses a Linux-based operating system. A Linux-based operating system provides increased stability and security over Windows-based systems.
Q. Does imaging performance slow down when multiple drives are imaged at the same time?
A. Performance is limited by the slowest drive in the configuration, however, there should not be any significant speed penalty when imaging multiple drives.
Q. How many separate tasks can you have running concurrently?
A. You can have up to five separate tasks running concurrently.
Q. Can I schedule or automate tasks?
A. ZXi-10G features the ability to create up to 5 Tasks Macros. Each macro allows you to set up to 9 operations to be performed sequentially. You can add these operations to a Macro and from the ZXi-10G GUI select the Macro and the ZXi-10G will perform the specified tasks/operations in the sequence you have defined. The user can save the Macro to use in future imaging sessions.
Q. Can the ZXi-10G image to or from a network location?
A. Yes. The ZXi-10G includes three 10GbE and two Gigabit Ethernet ports. Users can designate a network share as a repository using CIFS, SMB, NFS, or iSCSI protocols.
Q. Does the ZXi-10G provide log files?
A. Yes, each operation/task produces a log file. The log file is viewable on the ZXi-10G screen (or remotely on a PC) in an HTML format. The log files can be exported to a thumb drive (the ZXi-10G will export in XML, HTML, and PDF). XML log files can be customized using XML editors. The log files are stored on the internal hard drive within ZXi-10G and are accessible by pressing the log file icon from the left-side navigation bar on the ZXi-10G screen.
Q. If I am imaging to or from USB enclosures, will the ZXi-10G’s USB ports power my devices, or will an additional power source be required?
A. Each of the ZXi-10G’s USB ports meets the standard specification of up to 5V of power. If your USB device has higher power requirements an external power source will be necessary. Check with the manufacturer of your USB device to determine the exact power requirements.
Q. Can the ZXi-10G image to an external storage device such as a NAS (Network Attached Storage)?
A. Yes, ZXi-10G can image to external storage devices. The external device can be connected to ZXi-10G through the Gigabit Ethernet port or using the target ports (USB 3.0 or the SAS/SATA) built into ZXi-10G. If the external storage device has a RAID configuration it will require that it be configured as a single drive. Any Master drive connected to ZXi-10G can be imaged directly to the external storage device.