Article sections
Software Downloads
The latest software version for your Logicube product is listed below. We provide frequent software updates to add features and improve performance. The EchoPlus-NG software can be updated directly from the EchoPlus-NG via an internet connection or you can download the software from our website to a USB drive and then upload to the EchoPlus-NG. Please refer to the EchoPlus-NG users manual, the readme.txt on this page or contact Logicube support for instructions.
If you need assistance in updating the software on your Logicube product please contact our technical support department at support@logicube.com or 818-700-8488.
Product Documentation
The latest product documentation for your Logicube product is listed below. This includes product manuals, technical or application notes and other documentation to assist you while using your device. Click on any title to download the document as a PDF. If you need assistance in downloading or any questions regarding these documents please contact our technical support department at support@logicube.com or 818-700-8488.
Product FAQ
Q. Why are SAS drives not being detected?
A. The EchoPlus does not support SAS drives.
Q. How many concurrent tasks can the EchoPlus-NG run?
A. The EchoPlus-NG can run one task at a time.
Q. Can the EchoPlus-NG clone Linux partitions?
A. Yes. EchoPlus-NG can clone Linux partitions using Mirror or Clever clone.
Q. Can the EchoPlus-NG clone to smaller capacity Target drives?
A. Yes. For details on how to clone to smaller capacity Target drives, see Section 3.1.2.
Q. How does the EchoPlus-NG handle bad sectors on the Master drive?
A. EchoPlus-NG will retry the bad sector 7 times. After the 7th attempt, if the sector still cannot be read, it will skip that sector and list the sector in the log file.
Q. What operating system does EchoPlus-NG use?
A. EchoPlus-NG uses a Linux-based operating system. A Linux-based operating system provides increased stability and security over Windows-based systems.
Q. What file format does EchoPlus-NG use when formatting target drives?
A. EchoPlus-NG can format target drives using the NT File System (NTFS) or EXT4 file system.
Q. Does the EchoPlus-NG provide log files?
A. Yes, each clone, hash, or wipe task produces a log file. See Section 3.4 and Section 5.4 for more information on log files.
Q. If I am imaging to or from USB enclosures, will the EchoPlus-NG’s USB ports power my devices or will an additional power source be required?
A. Each of the EchoPlus-NG’s USB ports meets the standard specification of up to 5V of power. If your USB device has higher power requirements an external power source will be necessary. Check with the manufacturer of your USB device to determine the exact power requirements.